Shoes don't fit? Not a problem. You can choose a full refund or an exchange. We will inspect the returned product once received and issue a credit or send an exchange.
What Else Should I Know?
Returns must be requested within 30 days of receiving your order. Orders older than 30 days are not eligible for return or exchange.
Please note: Custom and Personalized items are not eligible for returns or exchanges.
Credit for your return will be issued after we've inspected your returned item(s). The time may vary, but will usually occur within 2-3 business days after receipt. Refunds via credit card may take time to appear in your credit statement. Please allow one full billing cycle.
If you wish to cancel an order, please contact us within 24 hours. After 24 hours the item will be sent to production and we'll make the item. At that point, it cannot be cancelled.